PhillyG's latest conversations

PhillyG Switched-on
21-08-2024

Re: Excess data charges

Hi Zac,I did as you said & it was a complete waste of 15 minutes trying to understand your overseas call centre who couldn't resolve the issue.So goodbye AGL. Taking my mobile & gas service elsewherePhilSent on the go with VodafoneGet Outlook for Android<>
2 Replies 0 Likes
PhillyG Switched-on
16-08-2024

Excess data charges

Very unhappy after changing from Aussie Broadband with your mobile service. Have been charged $30 excess data. At the time the AGL app showed I had only used 17gB so I believed the warning text messages were scams. I now have no data available. Called your helpdesk & found your overseas call centre to be rude & unhelpful.Never had an issue with excess data with Aussie Broadband. Will be switching back.
2 Replies 0 Likes