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jeffreysol · ‎02-06-2024

It is current AGL policy not to refund a government rebate to the consumer. Can AGL advise if the two rebates (QLD and Federal) announced for 2024/25 are to be retained by AGL or will the consu...

indyfromoz · ‎30-07-2020

I have received multiple calls this week from the phone number (03) 8613 9353. When I picked the phone call, there was silence for more than few seconds and then, caller introduced herself a...

RN1714 · ‎09-06-2023

I have two properties. One I live in and a holiday place. Both have AGL accounts, but I only see one account when I log into the AGL MyAccount. How do I add the second property, so I can see th...

scruffy1 · ‎09-12-2023

agl seems keen to have me Join AGL Peak Energy Rewards and you could get bill credits for reducing your home energy use during peak times, when the grid needs a helping hand. it's a leap o...

shazz059 · ‎26-07-2017

Hi. It's my understanding that the rate for the solar feed in tariff in Victoria is being increased as at 1st July. Can someone confirm that this has actually happened, and if so, what the actual rat...

jbarr5600 · ‎29-12-2023

Hi, We have a 6.6 kw system with a good we inverter. I am finding that our panels are shutting down or being turned off in the middle of the day right when our hws is reheating. This means we are no...

les_taylor · ‎15-01-2024

Wondering why AGL have removed the Meter Reading from Bills? I always have compared your reading to my own, in the past. I just get a dollar figure now without any justification. We have a Smart Mete...

Alevia · ‎13-12-2023

My husband is the main account holder on our agl account and I have been added as an authorised user. How can I use the agl app to view our energy use? It’s saying the account is registered to someon...

Wiredright · ‎10-03-2024

So this is in relation, to the fact I've been paying gas bills that are like $152 ,$146, $138 , per mth when normal it's like $40 per mth....as gas hot water, and use cold water clothes w...

KateV · ‎07-12-2023

I have solar and have not had a power bill higher than $30/month in 2023. But my direct debit shows me being charged most months. For example, in August I sold more power to the grid than I ...

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2024 Government Rebate Refund

Calls from AGL energy (03) 8613 9353

How to combine two properties on one account

efficient use of energy - real time monitoring (Pe...

Solar feed in tariff

Solar panels turning off

Meter read details

Can authorised user use the AGL app?

High gas usage

Usage shows credit but I'm being billed