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21-02-2024
11:31 AM
1 Like
Can AGL explain why AGL are described in a report by Prof Alan Fels that retail energy pricing is excessive. The report states "AGL needs to explain why consumers are paying $60.10/Megawatt-hour more...
by
Rowdy1961
in Energy - General
21-02-2024
11:31 AM
Show results in replies (5)
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Can you please provide the exact breakdown of where the money went and in what percentages?
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Does that include the Energy Bills Relief Fund Payments?
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Also, does that amount also include concession payments AGL would have been bound to pay regardless?
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How exactly is this "$70 Million Support Package" implemented and how many cents in the dollar actu...
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....and when exactly was the measures regarding identifying customers showing signs of hardship ins...
14-09-2020
04:54 PM
I am a retired electrical engineer and an early adopter of the AGL VPP. I maintain a database of daily consumption and solar production, sourcing data from the AGL website, SA Power Networks (SAPN) w...
by
Richard
in Energy Accounts & Plans
14-09-2020
04:54 PM
16-03-2024
11:43 AM
Why did AGL reject the transfer of my gas account to Origin in September last year? As a result of them doing this and not forwarding any bills between September and late April this year, I now have...
by
APEX
in Energy - General
16-03-2024
11:43 AM
Show results in replies (5)
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You'll be glad to know that I spoke with the ombudsman today (Friday) regarding this matter (which ...
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You claimed to be so concerned about looking into my case however having provided my information, I...
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I received an email from the office of the ombudsman stating they have a higher than usual workload...
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You'll forgive my jaded response however this is now the second time on this forum and I've lost tr...
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It isn't only one AGL has rejected the transfer but twice, once back in September last year and aga...
16-03-2024
04:34 AM
I just wanted to let other AGL Concession holders know that through my extensive dealings with AGL, other energy retailers and Centrelink as well as a successful case with the ombudsman in which AGL ...
by
APEX
in Energy - General
16-03-2024
04:34 AM
Show results in replies (4)
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I have the chat transcripts where AGL reps have outright lied repeatedly, telling me an investigati...
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As one would expect, this statement along with my other query have both gone without adequate respo...
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As I mentioned, due to my having to liaise with Centrelink and other retailers as a result of this ...
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How does Centrelink stand to gain? They don't receive the concession credits from the government, ...
15-01-2023
09:43 AM
I have a few questions about a bill and an overdue amount. My next bill is about $140, whereas my usual bills are around $60. I also wasn't asked to provide an energy metre reading for this ...
by
Heather1701
in Energy Accounts & Plans
15-01-2023
09:43 AM
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