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blueanniecamp · ‎06-07-2023

I have closed my gas account and have a $70 credit balance on it. I've received an email and a text from AGL asking me to contact them to process the refund. I spent 30 mins waiting for someone to ta...

Norapat1 · ‎14-05-2023

Now that apparant faulty meter has been changed and moved to a third plan in quick succession- will I be credited before next Direct Debit is due as it is twice as much as any bill I have had for man...

John-T · ‎30-03-2023

Good Evening, I would like to know if their is a regulation that requires AGL to send back a cheque every year. I am only asking this question as I do not wish for any refund ...

John-T · ‎09-12-2022

I Paid the pro-rated Opt out charge of $918 out of the $1000 Discount in October well before the due date of 10th November. And everything was sweet, my Tesla App updated accordingly etc. S...

jimmey · ‎12-07-2023

I am getting real concerned now. Seeing my next meter reading is due with in 10 days from the time its told me my meter will be changed over . what happens at the time it is done. aparently after you...

usujeong · ‎07-02-2023

Hello, The gas pressure at my home is having some issues. The kitchen stove gas pressure and the hot water system gas pressure is weak so we are not getting hot water. This has been happening for 1 ...

Mr_T · ‎18-02-2023

I just upgraded to a Smart Meter and usage results are now starting to populate. The controlled Load Meter was also replaced. I can see a very high drain on consumption from 1am - 2am. This can on...

John-T · ‎30-09-2022

Hi has the feed in tariff changed for some Customers in N.S.W ? IE: 1st 14KW no longer 10cents per KW ? August everything was as should be now app showing less in returns or am i missing something. ...

Sang08 · ‎08-06-2023

My partner and I moved into our current apartment in October 2021 and have paid 6 gas bills (6 quarters = 6 bills). We have recently received a gas bill of $800 - which is insanely high and indicatin...

JenniferCGA · ‎18-05-2023

Hi Team, I am writing to seek assistance in understanding the gas meter reading and billing process. We have been recording our gas meter reading every day, and I would like clarification on h...

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Closed account refund

Overcharge on faulty meter

Credit to Remain in AGL account please & not refun...

I opted out of the VPP in October But!

what happens when change over to digital

Gas pressure

Controlled Load Meter required with Solar & heat p...

Solar Savers new Differences between FIT for first...

Estimated Gas bill

GAS METER READING