Hi @WHITNEY
So when you are using your own modem with our connection, the Wi-Fi name and password will be the same as from Belong as you are using that modem from Belong.
You will be able to change the details within the settings on your modem.
You can contact the modem manufacture and see if they can change the Wi-Fi name and password for you if you would like it to be different.
Alternatively, you can call us on 131245, or on our live chat platform
I can't guarantee we will be able to change this for you as we may not have the configuration guides for your modem which is why we recommend contacting the manufacture first.
Warm regards, Sheena
AGL Telecommunications
