Mobile Data Rollover

jchopines
Superconductor
2 Replies 3827 Views

I wonder if AGL is considering implementing Data Rollover for Mobile Plans, since Users are paying by the gigabyte would it not be fairer to allow rollover for the term of the contract.

 

From a marketing aspect it would help differentiate the companies products.

 

The rollover could then be reset on the anniversary of the contract.

 

What do others think?

 

 

 

 

 

 

 

 

 

4 REPLIES 4
bhaloniveronika
Conductor
0 Replies 3824 Views

I like the idea, its a handy feature to have!!

Tara_AGL
AGL Moderator
2 Replies 3815 Views

Hi Jchopines!

 

This is a great question. At this stage we do currently only offer plans that include a monthly allocated allowance, however, our marketing and mobile teams are always looking at suggestions to cater to our customers needs best, so we have raised this fantastic suggestion to the team to explore further.

 

We would love to see more thoughts and suggestions from you in the future!

 

Tara H, AGL Team

Panda
Super Charger
0 Replies 3784 Views

Hey Tara,

I can assume that it was decided not to offer the rollover intentionally when the product was launched, so I assume a suggestion from 1 customer might not tip the scale.

Truthfully I'd love a response explaining the 'why' if anything (not that I feel entitled to it). 

 

Either way, the cost of using a mobile with AGL is extremely cheap, so I fully appreciate why a rollover isn't offered at this price.

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stra
Switched-on
0 Replies 2606 Views

Hi - I did consider AGL mobile, but won’t go ahead because there is no data rollover