Time of use -hours

Jgrae
Switched-on
1 Reply 9406 Views

I am in postcode 3088 with ausnet.

 

What hours apply to my peak and off-peak with my time off use tariff?

 

Historically it was 7am-10pm M-F Peak in WINTER and 8am-11pm M-F SUMMER.

 

I used to be told that even though my bill said 7am-11pm year round, the summer and winter hours above actually still applied.

My current rate says 7am-11pm so I am just trying to get it 100% clarified which is correct? Is it time shifted for daylight savings or is it the same all year?

4 REPLIES 4
Ellen1
AGL Moderator
2 Replies 9390 Views

Hello Jgrea! 

 

Welcome to AGL Community! 

 

The peak/off-peak hours are not effected by day light savings, so they would remain that time however if you would like us to confirm your time frames you can get some information and contact our team here

 

Thank you 

Ellen

 

Jgrae
Switched-on
0 Replies 9370 Views

Thanks 

joziegrozy13
Switched-on
1 Reply 8980 Views

How do I switch back from TOU to single tariff pls?

-Nam-
AGL Moderator
0 Replies 8961 Views

Hi joziegrozy13!

Welcome to AGL Community! 

We'll need to send a request to the network on your behalf for approval of a tariff change, please get in touch with us here on your AGL My Account and we go through the process with you. More information can be found on our website here

 

Kind regards, 

 

-Nam-