Smart Meter.

[Alanmac]

Hello AGL,

Last week I had a smart meter installed. It all went without a hitch and I had minimal inconvenience. 

Today when I check on the app I notice that the Bill Projection for the coming month has sky rocketed. In fact it is projected to be more than double what I am paying this month. Why is that? Do you project  that I am going to use a lot more electricity this coming  month compared to last month.

Any response would be gratefully received. 

Cheers.

[Deepesh_AGL · Accepted solution]

Hi Alanmac, Thanks for reaching out. The bill projection in AGL app is based on how your electricity usage has been trending so far + seasonal factors that comes into effect. You can always monitor your daily usage to stay up to date via the app. You can also find more information here.

Cheers, Deepesh

[Alanmac]

Hi Deepesh,

Many thanks for your response to my query.

I feel that I may have jumped the gun on this as I notice today that the projected figure is dropping daily. 

It seems that, on the app, it takes my usage and projects what I will consume over the billing period based on how much electricity I have used at that point. As my daily usage figure is dropping then so is the projected figure.

I hope that by the end of the billing period the final figure will drop to where I envisage it should be.

Cheers mate.

[Alanmac · Accepted solution]

Hi Deepesh,

Many thanks for your response to my query.

I feel that I may have jumped the gun on this as I notice today that the projected figure is dropping daily. 

It seems that, on the app, it takes my usage and projects what I will consume over the billing period based on how much electricity I have used at that point. As my daily usage figure is dropping then so is the projected figure.

I hope that by the end of the billing period the final figure will drop to where I envisage it should be.

Cheers mate.