Disconnection

Lpolsek
Switched-on
1 Reply 620 Views

When you arrange for a service to be disconnected does the actual power/gas get switched off or does it remain on?

1 REPLY 1
Natalie-AGL
AGL Moderator
0 Replies 617 Views

Hello, 

 

Thank you for taking the time to reach out to us. 

 

When we submit a request to your distributor to have the service disconnected the electricity supply will get disconnected, however, only a final meter read is taken for the gas. The handle goes get turned off, however, the supply remains on. 

 

I hope this helps! 

 

Kind Regards, 

Natalie