Meter read

Courtney8w8282
Switched-on
3 Replies 275 Views

My meter was due to be read a week ago. I usually get a meassage to enter my meter read. I have had no bill issued. Are there delays??

3 REPLIES 3
megan_AGL
AGL Moderator
0 Replies 245 Views

Hi Courtney8w8282,

 

There are no widespread billing delays we are aware of currently.

 

Can you confirm if you have received your bill yet?

 

Kind regards,

 

Megan

alfredo594
Switched-on
0 Replies 206 Views

@Courtney8w8282 mghpatientgatewaywrote:

My meter was due to be read a week ago. I usually get a meassage to enter my meter read. I have had no bill issued. Are there delays??


Meter reading delays are common due to staffing shortages, weather, or technical issues. You can submit your own reading online or contact your provider for updates. Monitor your account for any notifications.

Deepesh_AGL
AGL Moderator
0 Replies 185 Views

Hi Courtney8w8282, There are no known issues regarding bill delays at this stage. So this could be an isolated issue. I will send you a private message shortly to discuss further. Cheers, Deepesh