Questions and discussions about your electricity and gas meters, connections, disconnections and more
I am comparing your plans but don't understand the term 'Controlled Loads'. Please advise.
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Thanks for being part of the AGL Community.
Controlled Load refers to electric hot water usage. This is monitored on a separate meter.
I have just had a smart meter installed and AGL has removed my controlled load charge for the hot water service. So now I have no off peak charging for hot water. This is a poor way to treat a customer