Questions and discussions about your electricity and gas meters, connections, disconnections and more
I am comparing your plans but don't understand the term 'Controlled Loads'. Please advise.
Solved Go to Answer
Hi KGEllis,
Thanks for being part of the AGL Community.
Controlled Load refers to electric hot water usage. This is monitored on a separate meter.
Regards,
Jenna
I have just had a smart meter installed and AGL has removed my controlled load charge for the hot water service. So now I have no off peak charging for hot water. This is a poor way to treat a customer
