Controlled Loads

[KGEllis]

I am comparing your plans but don't understand the term 'Controlled Loads'. Please advise.

[-Jenna- · Accepted solution]

Hi KGEllis,

Thanks for being part of the AGL Community.

Controlled Load refers to electric hot water usage. This is monitored on a separate meter.

Regards,

Jenna 

[Victorwarrior]

I have just had a smart meter installed and AGL has removed my controlled load charge for the hot water service.  So now I have no off peak charging for hot water.  This is a poor way to treat a customer

[max007]

Control load 2, is this an extra service that can be discontinued if only heating water? Our family has reduced and we are trying to save on extra costs.

I thought All hot water was done with off-peak, or is it all on Controlled load 2?

[max007]

We only have the smart meter! Please explain.

We have Off Peak and Controlled load 2