Poor Internet

[Angelo1973]

has anyone had consistent internet through AGL at all. We have never had consistency where we live and its currently on 1gb with max speeds never higher than 200mb/s.

I have tested at different times of the day.

I have never been able to record shows consistency and its a real pain in the bum.

we are on the gold coast.

has anyone had success with changing providers as most providers blame NBN or should we look at a better modem

[Michael57]

Do you know what kind of connection you have ? 

https://www.agl.com.au/help-support/internet-mobile/network-and-coverages/nbn-connection-types

[Angelo1973]

yep fttp.. I am on a 1gb plan and the internet when working never runs faster than 250mb at any time of the day. 

[Michael57]

Wow that is rubbish for an FTTP connection.  How are you testing that speed ?  Are you connecting by a network cable or wifi ?   I'm not on AGL for internet so I don't have any direct experience of it.  I have always found whirlpool.net.au a great source of advice for internet issues.  I think the relevant place for AGL internet would be https://forums.whirlpool.net.au/forum/31. 

[David_AGL]

Hi @Angelo1973 , sorry to hear your AGL Internet hasn't been consistent. Have you been in touch with support about these issues yet?

[Angelo1973]

Hi. I have been in touch with them and no resolve tbh.