Poor Internet

Angelo1973
Semiconductor
1 Reply 2066 Views

has anyone had consistent internet through AGL at all. We have never had consistency where we live and its currently on 1gb with max speeds never higher than 200mb/s.

I have tested at different times of the day.

 

I have never been able to record shows consistency and its a real pain in the bum.

 

we are on the gold coast.

 

has anyone had success with changing providers as most providers blame NBN or should we look at a better modem

5 REPLIES 5
Michael57
Superconductor
1 Reply 2064 Views
Angelo1973
Semiconductor
2 Replies 2060 Views

yep fttp.. I am on a 1gb plan and the internet when working never runs faster than 250mb at any time of the day. 

Michael57
Superconductor
0 Replies 2053 Views

Wow that is rubbish for an FTTP connection.  How are you testing that speed ?  Are you connecting by a network cable or wifi ?   I'm not on AGL for internet so I don't have any direct experience of it.  I have always found whirlpool.net.au a great source of advice for internet issues.  I think the relevant place for AGL internet would be https://forums.whirlpool.net.au/forum/31

David_AGL
AGL Community Manager
1 Reply 2023 Views

Hi @Angelo1973 , sorry to hear your AGL Internet hasn't been consistent. Have you been in touch with support about these issues yet?

Angelo1973
Semiconductor
0 Replies 2023 Views

Hi. I have been in touch with them and no resolve tbh.