Require assistance cancelling NBN service

EDWARD_A
Switched-on
1 Reply 365 Views

Internet service has been abysmal for weeks and I genuinely feel robbed by AGL that they have charged me $68 per month for repulsive internet service. I have waited on the app chat service for assistance in cancelling my internet service. Please provide a link so that I and others in this community can cancel our internet services. 

1 REPLY 1
David_AGL
AGL Community Manager
0 Replies 356 Views

Hi @EDWARD_A , sorry to hear your internet service has been so poor. Can you let me know what the main issues have been?

Unfortunately there's no online cancellation option available yet, and I don't have access to your account. Your best option will be to give us a call or wait for your request via messaging to be actioned.