NBN technician did not show up

Alyza
Switched-on
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We just moved to a new place that's not NBN ready, and we keep booking to schedule an NBN technician. And they either keep on rescheduling, or come and make an appearance, make an assessment of how they cant do the job at the moment, for whatever  clever reason, make an excuse to "come back later" and not make the appointment. this installation has been delayed for 3 weeks now. Its been causing distress to a home where one person often works from home and another person who is a uni student. 

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