About Natasha_AGL

Good morning @Dhanesh Thank you for reaching out. If you’re still experiencing issues placing your order, please don’t hesitate to contact us directly on 131 245, or visit our chat platform, where one of our team members will be happy to assist you further. I’m sorry to hear that the order wasn’t able to be submitted. Could you please let us know if you received any error messages or encountered any specific issues during the process? This will help us investigate and resolve the matter promptl ...

@angela852black Good morning, I'm very sorry to hear that you're experiencing difficulties with your NBN connection. I understand how frustrating this can be, and I’d be more than happy to look into the matter further for you. To assist you effectively, could you please provide some details about what has occurred so far and any troubleshooting steps you’ve already tried? This information will help us better understand the issue and work towards a resolution. Alternatively, you’re welcome to ...

Good morning @tyler75 I sincerely apologise that setup instructions were not included with your equipment. Based on your description, it sounds like one of the devices is a TP-Link modem and the other may be an eero router. We’re very sorry for the inconvenience this has caused and would be more than happy to assist you with the setup process. Please feel free to contact us on 131 245 or reach out via our live chat platform, and one of our team members will guide you through the necessary steps ...

Good morning, @reyans I'm very pleased to hear that your service is now back online and the outage has been resolved. I sincerely apologise for the length of time this issue persisted and any inconvenience it may have caused. If there is anything further I can assist you with today, please don’t hesitate to let me know. Kind regards,NatashaAGL Telecommunications