Internet is awful

Rolfy01
Semiconductor
1 Reply 2244 Views

What the hell is happening with AGL internet. Changing to AGL nbn was one of the dumbest things we've ever done. Nothing but slow internet or no internet since we got it 2 months ago.

3 REPLIES 3
David_AGL
AGL Community Manager
1 Reply 2237 Views

Hi @Rolfy01 - sorry to hear your internet hasn't been up to par with AGL. What plan are you on, and where are you connecting from?

Rolfy01
Semiconductor
1 Reply 2221 Views
Please fix our internet or disconnect us immediately with no fees!!! We
need to change to a reliable internet provider. This is a joke!!
Spigot
Switched-on
0 Replies 2181 Views

Yep. Tried so many times to get through to customer “support”. Finally got through, the bloke had the gall to tell me that all calls to support are answered within 5 minutes? WTF? I have been waiting 20 minutes already. Meanwhile online chat function has been cold for 30 minutes so far. He then transfers me to someone else, another 20 minutes and waiting..

Absolute rubbish.