Internet & NBN Outage - GC & BNE

[ZD]

Internet & NBN down for past 6 hours. Currently impacting us at 4209.

Is your postcode also impacted by this outage?

Couldn't get AGL support on phone. Tried chat assistant, and now been waiting 1.5 hours. Not very reassuring 😬

[David_AGL · Accepted solution]

Hi @ZD - sorry to hear your internet is offline. Our status page at https://telcostatus.agl.com.au/ is currently showing an NBN outage nearby https://agltelcostatus.southernphone.com.au/incidents/764#update-1416 and the issue has been identified but we haven't received an ETR at this stage.

[NeilC]

@ZD 

NBN is the provider of NBN services for Australia.

I suggest that for any outage to your home NBN service that in the first instance you go to:

https://www.nbnco.com.au/support/network-status 

Using your phone of course

Enter your address and see if there is an issue.