Internet Outages

AGasLight
Switched-on
1 Reply 1880 Views

Have again outages today - powering modem off then on restores internet so it appears the modem loses internet from ISP and needs to be rebooted to reconnect. AGL this is becoming a real issues and I am sure its not in anyone's interest to keep reimbursing customers receiving poor service. To work from home internet connectivity is essential not an option. If this cannot be fixed I will be moving on as I have experienced reliable coverage from TPG as well as DODO. This is becoming just this issue, do switch? 

1 REPLY 1
David_AGL
AGL Community Manager
0 Replies 1806 Views

Hi @AGasLight. Sorry to hear you had these issues back when you signed up. Definitely not good enough when you're trying to work from home. Did you stay with AGL, and if so, have these connection issues been sorted out for you?