Internet Outage

[Cyberdoc]

Internet out for over 48hrs.  AGL network outages and status has an area 25km away listed as the problem. Only found out we are also included when called technical support. "Engineers investigating" and  next update "when next available" hasn't changed in 48hrs. Rebooting modem ineffective. Work from home and no phone coverage due to location. Not good enough service from AGL.

[Lindawebb]

Live in Birtinya. Internet out now for 8 days. Call centre and support have been useless

[Glenn_AGL]

Hi CyberDoc,

For information on NBN outages please head to our status page on:
 

https://telcostatus.agl.com.au

Or contact support on 131 245 Mon-Fri 8am-6pm 

Warm Regards,

Glenn

[DoctorDarknet]

After numerous outages, a failure to compensate us for lost service, and a failure to deliver promised speeds, I cancelled my account and switched to Starlink. Now getting 250mbps download speeds - 10X the speed AGL provided.

[Sheena_AGL]

Hi @DoctorDarknet I want to apologize for the experience it sounds like you have had.
We do appreciate any feedback you may have.
Thank you, AGL Telecommunications