About Glenn_AGL

Hi @stevecicc I apologise your webchat agent was unable to complete your Public IP request. There are currently no outages regarding Public IP's, I advise getting back in touch to complete that request. As stated above, we can provide you with a dynamic public IP at no charge, or a static one for $7.50 per month bolt on feature to your NBN plan.Warm regards,Glenn

Hi Craig,Apologies for the typo, we dont* have customer support on setting up port forwarding. All ports are not blocked if you are on a Public IP, which you can request to remove the CGNAT.For more information please call 131 245 and speak to Tech Support Warm regards,Glenn

Hi Zenbev, That modem is unlocked, and is able to be used with our service. If you need help setting it up, please contact our support team on 131 245 Mon-Fri or refer to the device manufacturer.AGL Telco

Hi Steph,Thank you for describing your experience. We endeavor to promise we put our customers at heart and going forward with your feedback it will allow us to review and resolve similar queries better to forward the customer experience. Thank you for your time in writing this review and i hope your issues have been resolved, if you need further support please don't hesitate to contact us on 131 235 Mon-Fri 8am-6pm or through our live chat functions. Warm Regards,Glenn