All general questions and discussion related to AGL Internet
Hi Leah,
Sorry to hear you are experiencing an issue with your service.
Can you confirm with me the following information regarding your situation.
Does this happen all the time, or at specific times?
How long have you been experiencing this issue?
Have you restarted the modem? And if so, does this resolve the issue?
Have you tried another modem?
Have you tried another ethernet cable?
What lights are on your modem?
AGL