About LEAH_N-L

I have did all the troubleshooting that AGL technical support asked me todo and they told me that apparently after the 2days NBN there was a breachon the cables and I need to get electrician. They did not insist onescalating it to NBN nor getting NBN electrician out to have a look becausethey said it will cost something. I moved to a different provider now andafter one call and escalating it to NBN it is now fixed. I just hope yourtechnical support is really supporting and not just doing a lazy ...

After NBN outage for few days, wifi didn't connect and customer service is assuming that it is not an NBN issue and it is more on our cabling. They diagnost it while sitting down in their office. They didn't even tried to get an electrician to come and have a look at the problem.