Resolutions Team?

1 Reply 3796 Views

Dear AGL,


I have been waiting for a rather simple data sync issue with your app to be resolved for two weeks now. 


I have been in contact with a number of your live chat agents who have assured me it will be fixed in 3-5 days, have assured me of a call back from your Australian Resolutions Team. Yet here I am still waiting for a call back (been promised 3 times) and still waiting for my issue to be resolved. 


I'm beyond frustrated and would like to get this resolved today otherwise I will need to take further action. 

AGL Community Manager
0 Replies 3790 Views

Hi @DBHI48 , please send me a private message with your account number and I'll follow up on this.