Next Gas bill Online account says -Next bill issued in 37 days( so what happened to every 60 days)??

[roger7083700778]

Next Gas bill Online account says -Next bill issued in 37 days( so what happened to every 60 days)??

[SYED_AGL]

Hi @roger7083700778, 

Thanks for reaching out!

You can easily update your billing preferences anytime through your online account or directly via the app. Just head to the Settings or Billing section, and you’ll be able to make the changes you need.

If you run into any trouble or would prefer a bit of guidance, I’m more than happy to walk you through the steps — just let me know via private message. 

SYED 

[barkerxavierr]

Ugh, that’s annoying! Gas companies changing billing cycles is the worst. 

[roger7083700778]

I just had a Look at that - its a Rip Off because - its already set on 60 days - and everything on that page is deliberately very Unclear - and if U accidently click anything it goes to Payment -Once a month - which is What we DONT want !!!! Now they wont Pick up the phone - to change it back to 60 days - this is all done deliberately !!!

Once we accidently changed that setting - it does Not let Us go back to change it again - this is all Deliberate !!!

[SYED_AGL]

Hi @roger7083700778 

Thanks for reaching out. 

Sorry for your experience, but you can always change the billing preference anytime. If you're having trouble calling us, then the best way to connect with us would be our Chat team at http://agllink.co/6006UK1Ve

SYED