My gas bill from rent house

Ett
Semiconductor
4 Replies 1276 Views

BB89794B-22F5-4F4E-BB19-6C685B708D14.jpeg

My gas bill from agl was $199 last month where I live myself. This house where i rent has no gas appliance in it and I don’t know how to solve this 

5 REPLIES 5
-Olgi-
AGL Moderator
1 Reply 1272 Views

Hi @Ett,

 

Welcome to AGL Neighbourhood! 

 

I'll send you a private message to grab your account details so that I can look into this for you.

 

Kind Regards,

-Olgi-

Ett
Semiconductor
0 Replies 1264 Views

Hi

j can’t find your private message

John-T
Powerhouse
0 Replies 1243 Views

@Ett 

 

Go to the "My profile" tab on the top right of the page.

Click the down arrow and select "My Messages"

You should have a message there from @-Olgi- 

 

If you do not have a message then send @-Olgi-  a message.

 

Regards

John

_Mark_
AGL Moderator
0 Replies 1227 Views

Hi @Ett, I just want to make sure this has been taken care of so I will send you a private message as well just trying to clarify a few things. Thanks- Mark.

NeilC
Powerhouse
0 Replies 1217 Views

@Ett 

According to the paperwork you supplied here, its states that you have a Gas Hot Water Unit, and that it had an issue where the hot water was being reheated, thus causing high usage.

 

The document also states that the defect has now been rectified.

 

I would presume that it is a GAS HOT WATER STORAGE UNIT....

Cheers Neil


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