Energy Bill Relief Victoria

RussBerwick
Switched-on
1 Reply 661 Views

Account [removed personal details]

I have not received the first quarterly instalment of the Federal Energy Bill Relief payment via my AGL account.

I have been eligible before and nothing has changed. When can I expect the first credit to me AGL account?

5 REPLIES 5
megan_AGL
AGL Moderator
1 Reply 628 Views

Hi Russ,

 

Please be advised that we have processed the first instalment of credits for Government Energy Bill Relief rebate to all our electricity customers, which will appear on your next bill. To find all the information on our website, including future application dates please visit https://www.agl.com.au/help-support/financial-support/energy-bill-relief-fund

 

If you still have not received the instalment, please contact us https://www.agl.com.au/help-support/contact-us.

 

Kind regards,

 

Megan

VicUser
Switched-on
1 Reply 418 Views

1 October 2024 - I can't see the Energy Rebate anywhere. Do we have to ask for it?

megan_AGL
AGL Moderator
1 Reply 417 Views

Hi VicUser,
 

If you are eligible these rebates should apply automatically.

 

We will send you a private message to get some more details from you.

 

Kind regards,

 

Megan

VicUser
Switched-on
1 Reply 339 Views
Where do I find the private message? I am eligible for the energy rebate
but can’t see it coming through
Deepesh_AGL
AGL Moderator
0 Replies 303 Views

Hi VicUser, If you have an active electricity account, you will receive up to $300 credit on your electricity bill over the 2024–25 financial year (1 July 2024 to 30 June 2025). This is broken down into $75 credit every quarter. Please check the credits section on your electricity bill for further clarification. Cheers, Deepesh