Questions and discussion about AGL's Energy plans and your AGL Energy account
Hi lmkerr14, we will need to set this up for you, please get in touch with the team via messenger in My Account, or via the AGL App under the support tab.
Can AGL direct me to the online link to arrange for an account credit balance to be paid to my linked bank account? I'm told I can do this online, I just can't see how.
Hi JSAC!
Welcome to AGL Community!
You can request a refund through our dedicated team on the AGL App or AGL My Account. There is no automated process with this as there are a few checks we need to do first but our dedicated team would be more than happy to help you out.
Thank you
Ellen