Velocity Bonus Points

[MrMichaelB]

Hi, I signed up to AGL on the 29/6/24. There was a Velocity bonus points offer if I signed-up before the 30/6/24 where I would receive 20K points for electricity and 10K for Gas. However, I've only been credited 10K for electricity and 5K for Gas?! 

[SYED_AGL]

Hi Michael,

Thanks for reaching out!

We did have an offer in the past for the velocity bonus points—20K on ELEC and 10K on Gas, valid before 30/06/24.

I’d suggest double-checking your sign-up date in the app to confirm if it’s before that deadline. If it is, please feel free to contact us directly viahttps://www.agl.com.au/help-support/contact-us, and our team will be happy to assist you further.