On Monday 20 Jan 2025, AGL invited me to participate in the Peak Event starting 6:30pm which I had registered. There was no target mentioned or included in the invitation (see screenshot below).
However email issued from AGL on 10/2/25, said that “your actual usage exceeded your reduction target for this event, so you didn’t earn a bill credit.” My complaint is how did I exceed the target when no target was set in the first place. I believe in principle AGL should provide bill credit as I did register for the event.
