New rates

[Mark2007]

So, just got my email telling me my tariff is increasing by 20% while my feed-in tariff is dropping by 20%.

Is this for real?

Expletives deleted...

[Bruce36]

I need to know, price rise on my plan,

what is the new rate? Thanks 

[NeilC]

@Bruce36 

Check your email

[SYED_AGL]

Hi,

Thanks for reaching out.

If you didn’t receive the email regarding the new pricing then you can send me your account details via private message, and I’ll be happy to personally look into this for you and make sure everything is in order.

Looking forward to helping you get this sorted.

SYED  

[Bruce36]

Account:

[removed personal details]

[mercadorosalie6]

Hi. I lost my solar Status reading on my apps.  How can I see it again?

[Lester]

Yes, happening all round the place, and numerous threads now on here, on Facebook posts, etc . . . where are you located ?

Here in SA, my peak TOU tariff (13 hours a day 0600 - 1000 and 1500 - midnight) is going up nearly 15% to a bit over 56c, and daily supply charge going up nearly 14%.

FITs going down 50%, with a change from 4c to 2c . . . and that had already dropped 33% only last year from 6c to 4c.

Not much you can do apart from make sure you are on the best deal you can, with AGL or other retailer / wholesale model, reduce waste / more effective use of home power, and really try and nail down your solar production, use as much of your solar production as you can self consuming, that's where solar only works best now.

If your solar is suitable, a battery (if one can be afforded) will probably help immensely to shift excess production to peak use times (load shifting production, reducing amount of feed in to using this yourself).

Good luck.

[SYED_AGL]

Hi,

Thanks for reaching out.

If you'd like us to look into this for you, please feel free to send your account details through via private message. Once we have that, we’ll be able to assist you further.

Looking forward to hearing from you.

SYED 

[SYED_AGL · Accepted solution]

Hi,

We completely understand that price changes can be frustrating — especially when you’re doing your best to manage everyday household expenses. It’s completely valid to feel concerned, and we want you to know your experience matters to us.

Energy rates are influenced by a range of factors such as wholesale costs (what we pay for electricity), network charges (for poles, wires and meters), retailer costs, and government schemes supporting renewables energy. If you're interested in understanding more about why these changes occur, we’ve put together some helpful information here: http://agllink.co/6000SqCpm.

If you'd like, I’d really appreciate the opportunity to look into your options together. Just send me a direct message, and I’ll personally help explore ways to reduce your costs and maximize your savings while ensuring you’re on the right plan.

You’re not alone in this, and we’ll do everything we can to make sure you feel supported.

SYED 

[Mark2007]

Thanks Syed,

Short of re-nationalising the electricity supply/network there is nothing you can do to help me.

I am sick and tired of corporate double-speak designed to mask the fact your shareholders profit from providing us with a service that should never have been privatised.

Your employer sells me power and gas that I used to get from a publicly owned entity.

I really didn't mind if that publicly owned entity wasn't as efficient as it might be - after all, any money I gave it went back into the system - not some shareholder's personal bank account.

The whole system is a scam and your company is just one of the many vultures stripping the flesh from the public body corporate in order to feed a group of ever-richer anti-humanists.

I only recently updated my plan, so I doubt there is anything you can do in that regard.

May I just say, the notion that you have different plans I find in itself to be offensive. Likewise the notion that, as someone on the Disability Support benefit payment, I would not automatically be put onto the best (cheapest) plan, is also offensive.

But then, given the recent ACCC court case against Optus and the way it treated Indigenous Australians I am no longer surprised by the depths to which Austrlian corporations are willing to sink in order to prey upon the weakest and poorest to feed the greed of your owners.

Have a nice day

Mark Lott