Sign up promo - $100 visa gift

[Roume]

A bit disappointed with the result of the recent promotion, promising a $100 visa gift card. But instead of receiving the promised amount, i instead got half of what was stated in the T&C, along with an email was a completely different promotional details. Unfortunately, they included an attachment with the original  Promo T&C along with the email. Any thoughts on how to proceed with this.... 

[megan_AGL]

Hi Roume,

We are sorry to hear you didn't receive the gift card you were eligible for.

We can assure you we are committed to resolving this and will send you a private message to get some more details from you.

Kind regards,

Megan

[Roume]

Hi Megan,

I hope you're well. 

I'm following up on the progress of the aforementioned issue. I'm yet to hear from the AGL team with any resolution. 

It has been months since I've raised the issue. I would greatly appreciate any update if possible. Thank you. 

Warm regards, 

Roume