My Monthly Electricity Bill is 2 weeks late

SPMFaulco
Conductor
1 Reply 852 Views

My electricity bill should be sent monthly by email. The period ended on July 17, 2023 but I have not yet seen the bill--today is 31 July. Looking at my account, the bill projection looks like a quarterly figure. 

 

The messaging and chat don't work and I'm not devoting a day or so to waiting on the phone.

 

Does AGL have a system problem with the new rates?

2 REPLIES 2
Natalie-AGL
AGL Moderator
1 Reply 847 Views

Hi SPMFaulco, 

 

Thank you for reaching out. 

 

To further assist you and check the billing frequency, I'll need to send you a private message. 

 

Kind Regards, 

Natalie

SPMFaulco
Conductor
0 Replies 846 Views

Sure, Natalie 

Thanks