Hi, Can you tell me please if I am eligible for a pensioner discount?

[Kalia · Accepted solution]

Hi Rosiedent,

Thanks for contacting us through community.

If you have a concession card from the government you will absolutely be able to receive a discount.

If you do have a card, please send us a message through your My Account or through the AGL app, so we can apply this for you.

Thanks,

Kalia

[bruno1]

Hi...can you please apply a pensioner discount to my AGL account. My CRN is [removed private information]

[Basil_AGL]

Hey @bruno1, welcome to Neighbourhood! 

I've just removed your CRN number for privacy reasons as this is a public forum. If you have a concession card from the government you will absolutely be able to receive a discount. To add an eligible concession card log in to the concessions page in My Account or if you need help adding a concession card, just head to the contact us page.

[chester1313]

My pension card number is CRN404-260-624H

[SYED_AGL]

Hi, 

Thanks for reaching out. 

Please provide us your account details via private message, so we can look in to it for you. 

Thanks