About Kalia

Hi Eleni, Thanks for contacting us through community. In regards to having that option, I will absolutely pass that feedback on for you. We can arrange the disconnection for you through messenger or send us a private message here. Thanks, Kalia

Hi Rosiedent, Thanks for contacting us through community. If you have a concession card from the government you will absolutely be able to receive a discount. If you do have a card, please send us a message through your My Account or through the AGL app, so we can apply this for you. Thanks, Kalia

Hi Michael, Welcome to community, I can understand your concern with the readings. I would recommend comparing those readings to your current reads at the meter. It can happen that the readings are the same, however I would always say to double check at the meter. Thanks, Kalia

Hi Ann Marie, Sorry to hear that you had not been able to get through to us. We are absolutely available 24/7 on by phone, or you can log in to your My Account and click "Send us a message". Thanks, Kalia