Harassing Phone Calls

NickBUB
Switched-on
1 Reply 3282 Views

I have been contacted over a dozen times in a week by 03 8633 7435 and despite not being an AGL customer for nearly 12 months i am continuing to get these calls asking if i want the service. NO I DON'T. i will also be lodging a complaint with the ombudsman. 

I asked when i took the call to be removed form the database of calls yet it still hasn't been done. It is incredible how appallingly you treat customers/former customers and the disregard for peoples requests and privacy. 

not to mention calls coming in after business hours eg at 8:30pm two nights ago. 

disgusting. 

1 REPLY 1
jayden_AGL
AGL Moderator
0 Replies 3281 Views

Hi NickBUB,

 

Thank you for bringing this to our attention.

 

I'm sorry to hear that these calls have been causing you such a high degree of frustration, and that your request for these to stop has not been acknowledged. It'd be greatly appreciated if you could send me a quick private message with your name, phone number, and email address so that I can follow up on this for you personally.

 

Kind regards,

 

Jayden