Changing Billing Period

AJJ7
Switched-on
1 Reply 1006 Views

Received email advising of change to monthly billing. Email advised it is simple to change back to quarterly if preferred by logging into AGL account.  Have tried twice over a 4-day period but can find no option to change billing cycle and online help had delay of two hours for assistance which was time I didn’t have.  Anyone been successful in changing back from monthly to quarterly?  Thanks

3 REPLIES 3
-Jenna-
AGL Moderator
1 Reply 997 Views

Hi AJJ7, 

 

To help change your billing cycle, we'll need to access your account. As this is a public community we won't be able to help you with this here, but I've contacted you via private message so I can assist.

 

Thanks,

Jenna

 

 

 

Cathy41
Switched-on
1 Reply 800 Views

Please change my billing period to quoterly

-Olgi-
AGL Moderator
0 Replies 789 Views

Hi @Cathy41,

 

Thanks for reaching out. I'll send you a private message so I can assist you with this.

 

Thanks,

-Olgi-