Questions and discussion about AGL's Energy plans and your AGL Energy account
Bill for power arrived and does not match the Phone APP!
WHAT IS GOING ON? If I hide bill breakdown then I see one figure. If I open the breakdown I see another figure. Open PDF see another figure. Who are these programmers who dont check their work and still have a job! This seems a big stuff up to me and increases stress levels where there should be none, there is enough on how to pay bills!
Hi maxwelloau,
Thank you for reaching out.
Your total new charges on this invoice, prior to the government rebate being deducted were $457, when the rebate of $75 was taken off the total balance, the amount you were required to pay was $382.
Hope this helps, and if you have any further questions please do not hesitate to reach out.
Kind regards,
Megan