Account in credit how do i get a Refund on bill smoothing account

[Jx2u44jen]

Hi 

My account is in credit and want the money back but it is a bill smoothing account how do I get the credit paid back to me?

[megan_AGL]

Hi there,

Thank you for contacting us.

The purpose of Bill Smoothing is to effectively manage your account over a 12 month period. 

By requesting a refund now, there is a possibility your future Bill Smoothing payments will increase, however if you wish to have your credit refunded we can action this for you.

Please let us know if you wish to proceed and we will send you a private message.

Kind regards,

Megan

[deborah621]

By requesting a refund now, there is a possibility your future Bill Smoothing payments will increase. 

Secure Indigo card account

[Zoedog-152]

My account is currently in credit for the amount of $1143.76 as at the issue date of the last bill 12 November 2024.

I would like to get a refund of $900.00 from my account please.

[Deepesh_AGL]

Hi Zoedog-152, I will send you a private message to discuss further. Cheers, Deepesh