Please be advised that due to a lack of response from AGL on this thread, I have today switched my electricity to another energy provider. Their rates are slightly lower and they offer better rewards than AGL. My gas is still with AGL though I plan on moving that to another provider soon. I hope that AGL brings back their supermarket gift cards as that was the best benefit that they had going on for them in this competitive environment.
I signed up with AGL for electricity today with the promise that I can purchase Woolworths and Coles discounted gift cards once I joined. The customer service advised that I buy gift cards from the said supermarkets and obtain the discount by showing them my bill. As I know people who work at these supermarkets and there is no such thing. She then back flipped and said that the offers will be posted on my AGL rewards page upon signing. I have a feeling this is not true. I might need to call to cancel.
I'm pleased to announce that we've now refreshed AGL Rewards with new offers, including the popular grocery discounts at Coles and Woolworths. Thanks for your feedback, and your patience as we brought these offers out.