Questions and discussion about AGL's Energy plans and your AGL Energy account
Hi, I have not yet receive $100 credit both in my electricity and gas account after 4 months or not showing in first bill, as promised by the customer service representative when I signed up the internet bundle with electricity and gas, I should have $100 credit in both account. I rang to AGL twice and still no update about this.
Is anyone else have the same problem?
Hello @Hardy1987,
Thank you for reaching out.
I'm sorry to hear that the bonus sign-up credits have not been applied to your account and we can certainly review this for you.
I'll send you a message and get some details for you so we can further assist you with this.
Kind Regards,
Natalie