Questions, discussions and feedback about the AGL website, My Account page, and our online services
I'm having trouble paying my electricity bill using my usual credit card. I keep getting an error or it won't go through, even though I use this exact same card for online payments with other merchants without any issues.
Could you please let me know why this might be happening or if there are any specific card restrictions on the payment platform? Any advice would be greatly appreciated.
Thank you!
Hi @PageGu
There are different ways that you can make a payment towards your bill.
What I'm going to do is send you a Private Message to get some account information to look into this further for you if still encountering the error.
Thanks, Chris