My gas billing address is incorrect

[yutong0927]

My gas billing address is incorrect，The address shown is my neighbor’s, and I’ve been paying the bill consistently for several months. I’d like to confirm whether the current bill is for my household. How can I update it to my correct address?

[ChrisE_AGL · Accepted solution]

Hi @yutong0927 

You'll be able to confirm by comparing the meter number to what is on the bill under the meter details section typically found on the third page. 

I'm also more than happy to assist with looking into this for you, I'll send you a Private Message to collect some further information on this.

Thank you, Chris