Questions, discussions and feedback about the AGL website, My Account page, and our online services
When I click on 'Download your PDF bill', it downloads the previous bill!
Even after clearing cookies and cache it still does the same thing, opens up a new browser tab with the previous (paid) bill...
Has your bill just been issued ?
I have found downloading this sometimes needs 24 hrs after the end of cycle.
When I have received the emailed bill advice with link, it is always there.
Thanks Lester, that looks like it was the issue as it's now fine 2 days after the bill was issued...