Wrong PDF downloads

onedot
Switched-on
1 Reply 134 Views

When I click on 'Download your PDF bill', it downloads the previous bill!

 

Even after clearing cookies and cache it still does the same thing, opens up a new browser tab with the previous (paid) bill...

2 REPLIES 2
Lester
Powerhouse
1 Reply 109 Views

Has your bill just been issued ?

I have found downloading this sometimes needs 24 hrs after the end of cycle.

When I have received the emailed bill advice with link, it is always there.

onedot
Switched-on
0 Replies 80 Views

Thanks Lester, that looks like it was the issue as it's now fine 2 days after the bill was issued...