Cannot download either electricity or gas bill from gmail.

[SLD]

I receive an email via gmail advising my new bill has arrived either gas or electricity, I click on 'download your bill' option within the email and nothing happens.  I can access it via logging into my AGL account, however I would like to be able to download straight from the received email.

[-Demi-]

Hi SLD.

I would recommend using a different browser to open up the PDF file!

If this still does not work you can also try clearing cookies and cache.

Please contact here if you're still having issues.

Thanks,

Demi.

[David_AGL]

Hi @SLD , are you still noticing this issue with the link in your email?

[Pier251]

Why am I no longer receiving a detailed bill and when trying to download .pdf file it is the previous month's? I need a detailed account.

[_Mark_]

Hi Pier251, I just sent you a quick private message so that we can help you with your billing issue!

Thanks,
Mark.

[Beaulieu222]

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@SLD wrote: Subarunet.com Login

I receive an email via gmail advising my new bill has arrived either gas or electricity, I click on 'download your bill' option within the email and nothing happens.  I can access it via logging into my AGL account, however I would like to be able to download straight from the received email.

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Did You sort out some technique for looking out for this, expecting this is the case will you share the methodology?

[-Olgi- · Accepted solution]

Hi @Beaulieu222,

Thanks for getting in touch. For issues with viewing your bill you can try using a different browser to open up a PDF file. If this does not work you can try clearing cookies and cache.

If you're still having issues after trying this, please contact us here so that we can help you further.

Thanks,

-Olgi-