Adding another account to my AGL email login

[ENA]

I have two properties one in suburban Adelaide, which has an AGL account for both gas and electricity, and the other, in country SA, which has an AGL account for telecommunications (internet) and electricity.

I use the same email address for both properties/accounts. When I click "Make Payment " on any of the statements I can only ever access my suburban account. Can I add my country account to the same email address log-in? 

[megan_AGL]

Hi Ron_J,

We're sorry to hear you are having trouble adding another property via our website, could you please try this link at let us know if you are still having issues https://www.agl.com.au/residential/energy/compare-plans.

Kind regards,

Megan

[MWBradley]

HI I have two AGL accounts.  They are for properties through two different Family trusts.  I have the same email address for both accounts but I can only see my initial property.  Can I setup myself to see both accounts through the one email address?

Cheers

[ChrisE_AGL]

Hi @MWBradley 

Thank you for your comment. 

You won't be able to see both properties with the same email if they are set up under different accounts. You'll need to have two different emails for them or to bring one over, so they are both set up under the one account. 

Thanks, Chris