Questions, discussions and feedback about the AGL Rewards program
I’ve been considering joining AGL’s Peak Energy Rewards program to cut down on my energy costs, especially during peak times. Before I dive in, I’d love to hear from others in the community! Have you participated in this program? Did it make a noticeable difference to your bill or usage habits? Any tips, surprises, or lessons learned would be super helpful.
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Hey @marilyn55david,
Firstly welcome to Neighbourhood!
I myself participate in the Peak Energy Rewards Program and I quite like the objective of trying to hit my targets when it happens.
As you know, AGL’s Peak Energy Rewards is a free, optional program designed to reward you for helping reduce pressure on the electricity grid during peak times. If you have a smart meter and live in VIC, NSW, SA or QLD, you may be eligible to join.
This is how it works:
Before a Peak Event (usually 1–3 hours), we’ll send you a notification via SMS or app with a personalised energy reduction target.
If you choose to participate and successfully reduce your usage during that time, you’ll receive a $5–$10 credit on your bill—credited within 7 days.
You can opt in or out of each event, and there’s no penalty if you don’t participate.
A few energy-saving tips to reduce your energy use during a peak event and in general, consider switching off or delaying the use of large appliances (while staying safe of course!).
Run your dishwasher, washing machine or dryer outside peak times (before or after the event).
Pre-cool or pre-heat your home slightly before the event starts.
Unplug devices or switch off power boards for appliances not in use.
If you have solar panels, exporting during a peak event can help reduce your overall energy use from the grid too.
It's a great way to save on your bills, support the energy grid, and make a positive impact—plus, it’s completely on your terms. Let me know if you have any other tips that I could maybe implement too!
Cheers, Basil