Pdf not downloading

Mandy2
Switched-on
2 Replies 1567 Views

PDFs are not downloading on mobile app. Haven't received paper bill either. 

Anyone else having issues with this

 

3 REPLIES 3
Ellen1
AGL Moderator
1 Reply 1561 Views

Hi Mandy2! 

 

Welcome to AGL Community! 

 

On your app, if you select billing, then PAST BILLS, you can view the PDF there. 
You can download the PDF through the AGL My Account on the website rather than the app. 

 

Thank you 

Ellen

lynley
Switched-on
0 Replies 420 Views

My AGL pdfs are no longer downloading on my phone or laptop so have resorted to having paper bills sent again.  I think AGL have changed something in their software.  I could get a helpful answer from them yesterday.  They have agreed to send bills by paper mail.  Talk about going backwards!

lynley
Switched-on
0 Replies 418 Views

Thanks.  But it just won't work for me, unfortunately.  AGL have agreed to send me paper bills again.