Disconnection notice by stranger.

Udoka
Switched-on
1 Reply 74 Views

My electricity was suddenly disconnected today by AGL. I asked why they said someone  applied for disconnection of electricity from my house. I asked to be given this application but got none. Has anyone else experienced such things before.  AGL agreed to reconnect my electricity when I explained that this application was fraudulent not certainly from me. 

 

1 REPLY 1
Deepesh_AGL
AGL Moderator
0 Replies 23 Views

Hi Udoka, I'm sorry to hear about your situation and apologise for the inconvenience. Only you and any authorised contact person listed on your account (if any) will have access to disconnect services. I will send you a private message shortly so we can look further into this for you. Cheers, Deepesh