Disconnection notice by stranger.

[Udoka]

My electricity was suddenly disconnected today by AGL. I asked why they said someone  applied for disconnection of electricity from my house. I asked to be given this application but got none. Has anyone else experienced such things before.  AGL agreed to reconnect my electricity when I explained that this application was fraudulent not certainly from me. 

[Deepesh_AGL]

Hi Udoka, I'm sorry to hear about your situation and apologise for the inconvenience. Only you and any authorised contact person listed on your account (if any) will have access to disconnect services. I will send you a private message shortly so we can look further into this for you. Cheers, Deepesh